Privacy Policy

PritchittBland Communications is committed to protecting the privacy of individuals and complies with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.

This Privacy Policy (policy) applies to www.pbcommunications.com.au and all other online/offline interactions. The policy describes how we collect, store, and use personal data, and how we maintain the quality and security of personal data.

PritchittBland Communications collects personal data from individuals who visit the website and use our services. You may give us information about yourself by filling in our website form or by corresponding with us by telephone, e-mail or otherwise. We may also collect your personal information from third parties or through publicly available sources, for example from media websites or an external recruitment agency. We do not disclose or share your personal data with third parties, unless you have given us your consent to this information to that third party.

Personal data collected includes but is not limited to:

  • full name
  • email address
  • mobile phone number
  • work phone number
  • mailing or stress address

Our website uses Google Analytics to help us understand web visitor traffic and make improvements to our website and services. This data is anonymous, and we do not try and connect website users to individuals.

Usage

We use personal information to enable us to provide individuals with the services requested.

Security

PritchittBland Communications will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure.

Personal data is stored in our cloud-based databases. Each PritchittBland Communications employee has their own log in credentials to access this information. Access is further secured by a two-step authentication step.

All employee computers have the latest version of anti-virus software and fire walls.

Retention

We only keep your personal data that is necessary to maintain an relationship unless we are required to retain your personal data to comply with applicable laws, for example record-keeping obligations.

Inquiries and complaints

If you have a question, concern or complaint in relation to our handling of your personal information or this policy, please contact us at info [@] pbcommunications.com.au.

To process any complaints, we will require proof of your identity and full details of your request. Please note that it may not be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with our response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.

If you wish to make a request to access and / or correct the personal information we hold about you, please contact us at info [@] pbcommunications.com.au

Policy changes

We reserve the right to modify this policy at any time. Your continued use of the website and/or our services will constitute your acceptance and consent to any modifications to this policy.